Experience
Total Experience: 7+ Years#
💼 Professional Experience
Senior Technical Writer
Nitor Infotech Pvt Ltd
Nov 2024 – Present
Highly technical and results-oriented professional with extensive experience in Information Development, Product Ownership, and Data Engineering. Proven track record in architecting Docs-as-Code systems and managing end-to-end product lifecycles for cloud-scale SaaS and healthcare platforms. Expert at translating complex business requirements into PRDs and technical specifications while leading Agile ceremonies and UAT to ensure stakeholder alignment. Currently spearheading a Data Engineering POC utilizing Python, SQL, Snowflake, and Databricks to build scalable ETL pipelines. Additionally, leveraging LLMs and RAG workflows to automate content synthesis and optimize the product development lifecycle for maximum efficiency. This hybrid background bridges the gap between sophisticated data architecture and strategic product leadership.
Engineer
L&T Technology Services Ltd
Jul 2021 – Nov 2024
Strategic leader with a proven track record in Information Development and Operations, specializing in scaling technical ecosystems and high-impact content architecture. Successfully led the production of 15+ user-assistance frameworks and reviewed 100+ technical documents to ensure global compliance and architectural consistency. By integrating Power BI for data-driven optimization, I identified workflow bottlenecks and re-engineered self-service systems, resulting in a 66.67% reduction in query resolution time. Expert in Agile leadership via Azure DevOps, managing complex sprint cycles and backlog grooming to synchronize documentation with rapid software release schedules. Mentored cross-functional teams to achieve a 40% increase in operational efficiency and a 30% boost in overall productivity. This unique blend of analytical insight and technical expertise ensures documentation strategies are directly aligned with core business KPIs and product roadmaps.
Creative Writer
Scriptwallah
Feb 2020 – Feb 2021
Directed a creative writing team to achieve a 25% increase in production efficiency by engineering streamlined business models that synchronized content delivery with platform timelines. Leveraged MS Excel and BI tools to track performance KPIs, ensuring content strategy for platforms like SonyLIV and YouTube remained data-driven and results-oriented. Successfully aligned creative outputs with audience engagement benchmarks and core business objectives through rigorous optimization.
Assistant Director & Screenwriter
Freelancing
Jul 2018 – Jan 2020
Authored and presented high-impact screenplays and project proposals to senior stakeholders at major media houses, successfully aligning creative visions with commercial business objectives. Partnered with cross-functional production teams to execute scripts for films and series while ensuring narrative quality and brand consistency. Managed end-to-end content development across diverse media platforms to drive audience engagement and strategic project success.
Site Engineer
Micro Systems
Dec 2017 – Jun 2018
Developed and directed comprehensive project plans for BMS implementation and equipment commissioning, ensuring high-precision on-site execution and strict EPC adherence. Managed end-to-end operations to align technical engineering with safety standards and specific client requirements.
Project Engineer
Universal Controls
Jul 2017 – Nov 2017
Singlehandedly directed the detailed engineering for the entire project scope, ensuring all technical designs were precisely engineered to meet complex stakeholder needs. Successfully managed performance standards and design requirements to ensure seamless end-to-end project execution.
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