[{"content":" Founder @ www.cluelesstechnicalwriter.com # About Me # Information Developer \u0026amp; Certified Business Analyst with 7+ years of experience engineering user-centric content for complex technical ecosystems. Qualified Product Owner with deep coding proficiency and a focus on AI-augmented documentation architecture. Expert at translating high-level business requirements into technical roadmaps and leveraging AI to optimize the product lifecycle. A hybrid specialist who bridges the gap between engineering, product strategy, and the end-user.\nTechnical Skills and Tools 📂 Information Development VSCode GitHub Enterprise Bitbucket MadCap Flare Framemaker Arbortext OxygenXML Jekyll Hugo Docusaurus VitePress 💻 Programming \u0026 APIs Python JavaScript SQL YAML/TOML XML/Markdown AsciiDoc/ReST HTML/CSS REST \u0026 SOAP APIs Postman SwaggerHub ⚙️ Data Engineering Snowflake Databricks Apache Spark ETL Pipelines Data Modelling 📜 Governance \u0026 Standards Google Style Guide MSTP (Microsoft) Red Hat \u0026 IBM Guides Chicago Manual Style 🤖 AI \u0026 Automation Gemini ChatGPT Perplexity NotebookLM AAVA Content Synthesis 🎯 Product \u0026 Agile Jira Azure DevOps Confluence Notion Agile/Scrum Backlog Grooming SDLC/DDLC ☁️ Cloud \u0026 CMS Google Cloud (GCP) Windchill Enovia 3DExperience SharePoint 📊 BI \u0026 Visualization Power BI Tableau Excel (Advanced) Figma Zoom Whiteboards Diagram.net ","externalUrl":null,"permalink":"/Online-Resume/","section":"About Me","summary":"","title":"About Me","type":"page"},{"content":"","externalUrl":null,"permalink":"/Online-Resume/authors/","section":"Authors","summary":"","title":"Authors","type":"authors"},{"content":"","externalUrl":null,"permalink":"/Online-Resume/categories/","section":"Categories","summary":"","title":"Categories","type":"categories"},{"content":" These are my professional certificates # PGP in Business Analysis # Technical Writing: Software Doc # Business Analysis Masterclass # PGP BA Agile Scrum Master # Technical Writing: API Doc # Power BI # Statistics Essential # PG BA Data Analysis with Python # ChatGPT for Tech Writing # Learn API Technical Writing 1 # Learn API Technical Writing 2 # SQL Training # ","externalUrl":null,"permalink":"/Online-Resume/certifications/","section":"Certifications","summary":"","title":"Certifications","type":"certifications"},{"content":" Total Experience: 7+ Years # 💼 Professional Experience Senior Technical Writer Nitor Infotech Pvt Ltd Nov 2024 – Present\nHighly technical and results-oriented professional with extensive experience in Information Development, Product Ownership, and Data Engineering. Proven track record in architecting Docs-as-Code systems and managing end-to-end product lifecycles for cloud-scale SaaS and healthcare platforms. Expert at translating complex business requirements into PRDs and technical specifications while leading Agile ceremonies and UAT to ensure stakeholder alignment. Currently spearheading a Data Engineering POC utilizing Python, SQL, Snowflake, and Databricks to build scalable ETL pipelines. Additionally, leveraging LLMs and RAG workflows to automate content synthesis and optimize the product development lifecycle for maximum efficiency. This hybrid background bridges the gap between sophisticated data architecture and strategic product leadership.\nEngineer L\u0026amp;T Technology Services Ltd Jul 2021 – Nov 2024\nStrategic leader with a proven track record in Information Development and Operations, specializing in scaling technical ecosystems and high-impact content architecture. Successfully led the production of 15\u0026#43; user-assistance frameworks and reviewed 100\u0026#43; technical documents to ensure global compliance and architectural consistency. By integrating Power BI for data-driven optimization, I identified workflow bottlenecks and re-engineered self-service systems, resulting in a 66.67% reduction in query resolution time. Expert in Agile leadership via Azure DevOps, managing complex sprint cycles and backlog grooming to synchronize documentation with rapid software release schedules. Mentored cross-functional teams to achieve a 40% increase in operational efficiency and a 30% boost in overall productivity. This unique blend of analytical insight and technical expertise ensures documentation strategies are directly aligned with core business KPIs and product roadmaps.\nCreative Writer Scriptwallah Feb 2020 – Feb 2021\nDirected a creative writing team to achieve a 25% increase in production efficiency by engineering streamlined business models that synchronized content delivery with platform timelines. Leveraged MS Excel and BI tools to track performance KPIs, ensuring content strategy for platforms like SonyLIV and YouTube remained data-driven and results-oriented. Successfully aligned creative outputs with audience engagement benchmarks and core business objectives through rigorous optimization.\nAssistant Director \u0026amp; Screenwriter Freelancing Jul 2018 – Jan 2020\nAuthored and presented high-impact screenplays and project proposals to senior stakeholders at major media houses, successfully aligning creative visions with commercial business objectives. Partnered with cross-functional production teams to execute scripts for films and series while ensuring narrative quality and brand consistency. Managed end-to-end content development across diverse media platforms to drive audience engagement and strategic project success.\nSite Engineer Micro Systems Dec 2017 – Jun 2018\nDeveloped and directed comprehensive project plans for BMS implementation and equipment commissioning, ensuring high-precision on-site execution and strict EPC adherence. Managed end-to-end operations to align technical engineering with safety standards and specific client requirements.\nProject Engineer Universal Controls Jul 2017 – Nov 2017\nSinglehandedly directed the detailed engineering for the entire project scope, ensuring all technical designs were precisely engineered to meet complex stakeholder needs. Successfully managed performance standards and design requirements to ensure seamless end-to-end project execution.\n","externalUrl":null,"permalink":"/Online-Resume/experience/","section":"Experience","summary":"","title":"Experience","type":"experience"},{"content":" 1. Product Owner Project # I created a PRD and Figma wireframe for Mandi Auction House, it is an app, which helps farmers and traders perform india-wide auctions under one single platform without any hassle.\n1.1 Figma # Mandi Auction House Wireframe\n1.2 Product Requirement Document # Mandi Auction House PRD\nMandi Auction House PRD 2. Business Analyst Project # I created a Business Requirement Document for a Restaurant, which was initially struggling with its business. After analysing its business, I tried to provide a solution.\nRestaurant Management System 3. Technical Writer Project # I created a user manual on how to use Chip CreatorTM. It is a product used by designers to create Integrated Circuit (IC) chip layouts.\nChip Creator TM ","externalUrl":null,"permalink":"/Online-Resume/projects/","section":"Projects","summary":"","title":"Projects","type":"projects"},{"content":"","externalUrl":null,"permalink":"/Online-Resume/series/","section":"Series","summary":"","title":"Series","type":"series"},{"content":"","externalUrl":null,"permalink":"/Online-Resume/tags/","section":"Tags","summary":"","title":"Tags","type":"tags"}]